Deployment Engineer
ThePlatform, a Comcast company, is looking for a multi-talented Deployment Engineer for its digital media professional services group, for media, entertainment and enterprise markets.
thePlatform is an industry-leading provider of digital media publishing solutions. thePlatform is headquartered in Seattle and was founded in 2000. The company's flagship product, thePlatform Media Publishing System (MPS), is the industry's most comprehensive solution for media, entertainment and enterprise customers. With MPS, customers can publish digital media anywhere - over any network, to any device. Custom feature enhancements and seamless systems integration are simple using the Web services-based MPS SDK.
This position requires a strong technical background in deploying and supporting enterprise server applications and ideal candidates will have extensive experience in on-site trouble shooting and maintenance of deployed solutions. The position does not require programming, but it does require the technical ability to diagnose and trouble shoot a variety of problems from networking to databases.
The Platform's core product, the MPS can be deployed in a multitude of different situations. It will be the job of the deployment engineer to be involved in the design and be responsible for the successful deployment of the MPS in geographically diverse locations. Ongoing support, planning, implementing software and hardware upgrades, and trouble shooting are all part of the daily job description. Some travel will be required.
Responsibilities:
- Work directly with our Professional Services team to design and implement on site installations of our core products.
- Gather product requirements and installation details from customers.
- Determine how to satisfy these requirements with the installation of thePlatform's products.
- Work with the professional services team members to estimate the work for a given project.
- Design and implement a support plan for an installation.
- Maintain and update the installation documentation as appropriate.
- Work proactively to avoid schedule slips or cost overruns.
- Maintain day-to-day communication with customers, the development team and upper management.
Requirements:
- Knowledge of networks, databases, web server architecture.
- J2EE and .NET server application familiarity.
- Strong technical experience installing and trouble shooting web based applications.
- Experience designing and implementing site specific server installations, including requirement gathering, hardware purchasing etc.
- Excellent verbal and written communication skills.
- Excellent organizational and time management skills.
- Keen attention to detail and high level of commitment.
- Understanding of Web Services technologies, including SOAP and related standards.
- Proficiency in .NET, C#, HTML, CSS, Javascript, SQL, and XML a plus
This position will be filled at thePlatform headquarters in Seattle, WA. thePlatform offers competitive compensation and benefits. Please send qualified resumes to work@theplatform.com.
US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H-1B and TN candidates at this time.